Field services, technology and back-office support for a successful acquiring business.
Perfect is one of the leading POS service providers in Egypt, delivering standardized infrastructure that helps acquirers and merchants grow their performance, profitability and competitiveness.
Customers that trust Perfect
Perfect History for Perfect Future.
Perfect is one of the leading POS service provider companies in Egypt, delivering services and business solutions to its clients across the financial, communications, consumer & retail industries as well as governments.
We provide the standardized infrastructure our customers need to increase business performance, profitability and competitiveness — backed by a professional, well-trained field team covering the whole country.
- Leading POS service provider in Egypt
- Standardized infrastructure for acquirers & merchants
- Professional staff delivering business process outsourcing
- Serving financial services, communications, retail & government
Perfect box to get out.
Our Mission
As one of the key players in the Egyptian POS market, we provide our clients with the expertise and consultancy needed to grow their business, using state-of-the-art POS systems to ensure the level of satisfaction desired by our valued customers.
Our Vision
We aspire to provide the perfect service to our clients in the field of POS, and to become the leading company in this field in Egypt.
Our Power
Our professional staff is focused on delivering a broad portfolio of business process outsourcing services in financial services, communications, consumer & retail industries, as well as to governments.
Work With Our TeamA complete field-services package
From staging to deployment, maintenance, quality assurance and logistics — Perfect manages the full merchant terminal lifecycle.
POS Staging
Profile set-up, application download, parameterization, key injection, initialization, full transaction & settlement testing, sticker placement and merchant packing.
POS Deployment & Merchant Training
Pre-installation scheduling, on-site installation, merchant training, terminal user guide hand-over, consumable hand-over and standard decaling.
Maintenance & Support
First-line call-back investigation, emergency site visits, full terminal staging & testing, replacement processing and merchant training.
Proactive Quality Assurance Visits
Scheduled visits per a pre-set form agreed with the Acquirer to proactively monitor merchant terminal health and compliance.
Merchant Satisfaction Surveys
Regular or on-demand satisfaction surveys, targeted by MCC or merchant class, covering a mass or specific merchant sample.
Consumables & Terminal Logistics
Management of POS stickers, terminal user guides, brochures, flyers and decaling supplies provided by the Acquirer.
Reaching Urban Egypt through 12 centers
Our services cover all of Urban Egypt through twelve centers, established in a phased approach according to business expansion — supported by a Service Level Agreement governing every merchant class.
Ask About Your Region- Greater Cairo — Cairo, Giza & October offices
- Alex & North Coast — Alexandria office
- Beheira — Damanhour office
- Delta — Tanta & Kafr El-Sheikh offices
- Hurghada & Red Sea — Hurghada office
- South Sinai & Taba — Sharm El-Sheikh office
- Luxor & Aswan — Luxor office
- Fayoum — Fayoum office
- Menya — Menya office
- Assyout — Assyout office
Ready to work with Perfect?
Let’s talk about your POS field-service, deployment and merchant-support needs.
Get in TouchLet’s discuss your project
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